Terms of use

This platform is provided by SIMPLYBOOK, a private capital company duly registered with the General Commercial Registry under Registration No. 1726972. The company’s details, including its correspondence address and principal place of business, are available at “www.simplybook.com”

These terms and conditions, together with our Privacy Policy and Cookie Policy, govern your access to and use of our platform. By accessing and using this platform, you confirm that you have read, understand and agree to these terms and conditions and our privacy policy, cookie policy and the E.U. guidelines.

These terms and conditions may be amended at any time, at our sole discretion, in which case, our revised terms and conditions will be published. By continuing to use this platform, you will be deemed to have accepted all such amendments. If you do not accept such revised terms and conditions, you should discontinue using our platform.

SIMPLYBOOK provides online car rental services to users worldwide via its website.

SIMPLYBOOK is not responsible for providing, setting or checking the prices of the vehicles you find and reserve via our platform. All the vehicles are supplied by independent car rental providers and are subject to the terms of conditions of such third parties.

You may use our platform subject to your compliance with the laws applicable, and only for lawful purposes. Considering that you agree to comply with these terms and conditions, we hereby grant you the non-transferable, non-exclusive licence to download, access and use our services and platform for you own personal, non-commercial purposes, any other purpose being hereby excluded. This license is granted on condition that you agree:

  • not to use our platform for any purpose which is improper or unlawful, or for posting, sharing or transmitting any material which is defamatory, offensive, obscene, or otherwise objectionable / violates the confidence, or the privacy, or the rights of any third parties, including copyright, trademark or other intellectual property rights / is posted, shared or transmitted for your own or any third party’s advertising or promotional purposes / is misleading or misrepresentative as regards your identity, or which in any manner suggests that you are sponsored, affiliated with or related to SIMPLYBOOK, or you do not otherwise possess any rights to or the licences you need to make available;
  • not to use our platform for any commercial purpose or for any purpose that may be prejudicial or defamatory to SIMPLYBOOK;
  • not to disassemble, reverse engineer or otherwise decompile any software, applications, updates or material contained in or provided via our services or platform, unless permitted by the law;
  • not to duplicate, distribute, disclose to the public, sell, hire, lend or otherwise use our services or platform, or attempt to breach or by-pass any security measures employed to restrict your access to or use of our platform;
  • not to use or interfere with our platform in a manner that might prejudice, disable, impair, overload, affect or compromise our systems or security, or interfere with other users;
  • not to launch or transmit via platform any disruptive or malicious code, virus, worm, Trojan Horse, or “Denial of Service” attack, or spam attack, or
  • not to remove, alter or replace authorship notices, trademarks, trade names, logos or other designations of origin displayed on our services or platform, or present or attempt to present our platform as the product of anyone other than SIMPLYBOOK.

You further agree not to use any unauthorised automated computer programme, software agent, bot, spider, or other software or application to scan, copy, index, and sort, or otherwise exploit our platform, or the data contained thereon. Any breach of this provision shall entitle SIMPLYBOOK to take all the necessary technical or legal steps to identify and restrict the unauthorised automated access to our platform.

When you sign in to our platform with a log-in account or password, you are responsible for keeping such password and log-in details confidential and secure. In the event that you become aware or, for any reason, suspect that the security of your log-in details has been compromised, please advise us immediately.

By agreeing to these terms and conditions you are declaring that you are 18 years of age or over. If you are under 18 but over 13 years of age, you may access our platform only under the supervision of a parent or legal guardian who agrees to these terms and conditions. In any other case you may not access and/or use our platform, and SIMPLYBOOK does not assume any responsibility for such access/use.

If you are a parent or a legal guardian of a minor who uses this platform, you assume full responsibility arising from such use, including the financial penalties that may ensue.

To the extent that any part of our platform is hosted on a third party’s website (e.g. on a social media website) and there are separate terms of use in relation to such website, you agree to comply with such terms and conditions in addition to these terms.

You acknowledge that any personal data (as defined in our Privacy Policy), which you submit to or via our platform, may be used by us in accordance with our Privacy Policy. You agree to ensure that all the personal data you provide to us are accurate and up-to-date and that you have all the consents, licences or approvals required to allow us to use such information in accordance with these terms and conditions, the E.U. guidelines and our Privacy Policy.

Except as laid down elsewhere in these terms and conditions, all intellectual property rights (including copyright in computer software), patents, trademarks or trade names, design rights, database rights, know-how rights, trade secrets, and rights of confidence on platform are owned by or licensed to SIMPLYBOOK. You acknowledge that, by using our platform, you will not acquire any right, title or interest in, or in relation to, such platform other than the limited licence of use granted to you by these terms and conditions. You further acknowledge that you have no right of access to our platform in the form of a source code unless it is released under a licence that specifically permits such access.

We respect the intellectual property rights of others. If you have any reason to believe that your intellectual property rights are being violated by any content on our services or platform, please send notification of the alleged infringement in writing to [email protected] for the attention of our Legal Department.

Use of our platform is entirely at your own risk.

We endeavour to ensure that the content displayed on/via our services or platform is accurate and up-to-date. However, we cannot guarantee the reliability or accuracy of such content.

To the extent permitted by law, we assume no responsibility and do not warrant to you that our services or platform (i) are accurate, complete or up-to-date, (ii) will always be available, (iii) will meet your expectations, or (iv) are secure or free from errors, faults, defects, viruses or malware. SIMPLYBOOK assumes no liability for any damage (direct, indirect or consequential) that may be sustained by users of our platform which arises from, or in connection with, such users’ access to, use of, or inability to access, or delays in accessing, or errors or omissions on our platform.

SIMPLYBOOK is not responsible for the provision of any of the car rental options which are displayed via our platform, or for setting or checking the prices displayed by us. Any third-party products that you may find and reserve via our platform are supplied by independent car rental providers.

SIMPLYBOOK facilitates your reservations with car rental providers but is not responsible for such reservations and assumes no liability to you in respect thereof. The identity of the relevant car rental provider and the terms and conditions applicable to your reservation with such provider will be notified to you when you are making your reservation. You should ensure that you read and fully understand such terms and conditions before completing your reservation.

None of our services is or may be construed, directly or indirectly, as encouragement, advice or inducement, in any manner whatsoever, for any act or omission by users, who, after making their own assessment, act in their own free will, all SIMPLYBOOK’s liability being hereunder excluded.

You agree to fully comply with all applicable terms of the car rental provider each time. You acknowledge that breaching such terms may result in the cancellation of reservations.

These terms and conditions lay down the full extent of SIMPLYBOOK’s obligations and liabilities with respect to our platform.

SIMPLYBOOK assumes no responsibility whatsoever for any arrangements you make with third parties as a result of your use of our platform (including, but not limited to, any car rental provider). If you encounter problems with any reservation you are making, or trying to make, via SIMPLYBOOK, you acknowledge that the matter should be resolved between you and the relevant car rental provider, and that you sole remedy in such circumstances, including refund – if any, is dependent on the relevant car rental provider and not on SIMPLYBOOK. Where our platform contains links to other websites and resources, which are provided by third parties, such links are provided solely for your information. We have no control over the contents of such websites or resources and we do not assume any responsibility for them or for any loss or damage that may arise out of your use of them.

You may see advertising material on our platform that has been submitted by third parties. Every party advertised is solely responsible for the content of such advertising material and SIMPLYBOOK assumes no responsibility for the content of any advertising material, including, but not limited to, any errors, omissions or inaccuracies.

We do not assume any liability for inaccuracies or omissions in the content displayed on or via our platform, or any event due to force majeure, accident, delay or special, indirect, incidental or consequential loss or damage of any kind whatsoever, whether based in contract, tort (including negligence), strict liability or otherwise, sustained by you which arises from, or in connection with, your access to, use of, or inability to access or use our platform or the contents thereon.

In accordance with these terms and conditions, and to the extent permitted by law, our maximum aggregate liability to you arising from a potential cancellation of reservation shall be limited to the sum of the deposit paid to us at the time the reservation was being made, which shall be refunded to you in the event you reservation is canceled.

Subject to these terms and conditions, you will be responsible and liable to us for all actions, claims, proceedings, expenses, damages, losses and costs (including, but not limited to, legal fees) we have incurred, which arise from, or are in any way related to, your use of the services of our platform or breach of these terms and conditions.

If any provision (in whole or in part) of these terms and conditions becomes invalid or unenforceable, such invalidity or unenforceability shall not affect the remaining provisions (in whole or in part). The entire provision, or part thereof, which is held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed deleted from these terms and conditions.

These terms and conditions are personal to you. You are not entitled to assign these terms and conditions, in whole or in part, to any third party without our prior written consent.

These terms and conditions constitute the entire agreement between us and you, and supersede all and any previous terms, conditions, agreements and understandings with regard to your use of the services of our platform.

If we fail to enforce any of these terms and conditions, such failure shall not constitute a waiver thereof or limit our right to enforce any of these terms and conditions in future.

Persons who are not parties to these terms and conditions shall not be entitled to enforce any provision hereof.

Irrespective of the country from which you access or use our services or platform, the Courts of Chania – Island of Crete shall have exclusive jurisdiction for the interpretation of these terms and conditions and the resolution of any disputes that may arise hereunder pursuant to the Greek law.

If you need any further information about SIMPLYBOOK or have any suggestions as to how we may enhance our services or platform, please contact [email protected]